Thank you for choosing iInvest. We strive to deliver a superior product and top-notch customer support. At iInvest, we have a no refund policy to promote openness and ensure a fair business model. The terms and conditions for refunds for iInvest are described in this policy.
Please note that cancellations cannot be made for the following circumstances:
Support:
Users are advised to contact our customer support department if they have any technical issues or questions about the app’s functionality. The customer support department is committed to resolve the issues of the customers as soon as they arise. We are committed to recognizing and resolving issues as soon as possible in order to provide a better user experience.
Finally, by using iInvest, customers are liable to first agree to our no-refund policy. We strongly advise you to read the policy before making a purchase. We remain committed to offering a dependable and valuable product, and we will continue to enhance our app in response to user input and industry standards.
If you have any questions about this Refund Policy, please contact us at:
iInvest is wholly owned by Next Capital Limited, a licensed brokerage firm of the Pakistan Stock Exchange operating out of Karachi, Pakistan. Next Capital Limited holds TREC license #048 and is regulated by the Securities and Exchange Commission of Pakistan. In addition, Next Capital Limited is a publicly listed entity on the Pakistan Stock Exchange, trading under the ticker, NEXT.
In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained.